Terms & conditions

TERMS & CONDITIONS

Effective Date: 14/12/2024

These Terms and Conditions (“Terms”) govern your use of the website www.norayrjola.com (“Website”) and the coaching services (“Services”) provided by Nora Yrjölä  coaching (we or I)By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website and Services.

General Information

Nora Yrjölä Coaching is a coaching service provider based in Finland. Our mission is to provide high-quality coaching for personal and professional development. These Terms apply to all users of our Website and individuals engaging in coaching services with us.

Eligibility

By using our Website and Services, you confirm that:

You are at least 18 years old, or have the legal capacity to enter into a binding contract in accordance with the laws of Finland.

You are legally allowed to receive coaching services in your country of residence

Services

We offer various coaching services, including but not limited to:

Personal coaching, Executive coaching and mentoring, Sport coaching, Group coaching sessions, Online coaching programs

The specifics of each service, including pricing, availability, and session details, will be provided to you before booking. All services are provided based on availability.

Bookings and Payment

Bookings: To book a coaching session, you must complete the online booking form and provide the necessary information requested. By booking a session, you agree to pay for the service in accordance with the pricing outlined at the time of booking.

Payment: Payment for coaching sessions must be made prior to or at the time of the session. We accept payments via [payment methods, e.g., bank transfer, credit card, PayPal].

Refunds and Cancellations: Coaching sessions can be canceled or rescheduled up to [X hours] before the scheduled time without penalty. Cancellations made after this period or no-shows will be charged in full. If you need to cancel or reschedule, please contact us as soon as possible.

Client Responsibilities

As a client, you agree to:

Provide accurate and truthful information when booking and during coaching sessions.

Arrive on time for your coaching sessions or notify us promptly if you are unable to attend.

Engage in coaching sessions respectfully and in good faith.

Keep any confidential information shared during the sessions private unless you provide explicit consent to disclose it.

Confidentiality

We respect your privacy and confidentiality. Any information shared during coaching sessions will remain confidential, except in the following circumstances:

If we are required to disclose information by law.

If there is a risk of harm to you or others, such as in cases of imminent danger or abuse.

If explicit consent is given by you to share specific information.

Please note that coaching is not a substitute for medical or psychological treatment. If you are experiencing serious mental health issues, we recommend consulting with a licensed healthcare professional.

Intellectual Property

All content on this Website, including text, images, videos, logos, and other materials, is the intellectual property of [Your Coaching Business Name] or our licensors and is protected by copyright laws. You may not use, copy, or distribute any materials from this Website without prior written consent.

Limitation of Liability

While we strive to provide high-quality coaching services, we cannot guarantee specific results. Coaching is a collaborative process, and the outcomes depend on individual effort and engagement. [Your Coaching Business Name] will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or Services.

Privacy and Data Protection

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR). Our [Privacy Policy](Insert Link to Privacy Policy) explains how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws of Finland. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the Finnish courts.

Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of our Website or Services after the changes take effect constitutes your acceptance of the updated Terms.

Termination

We reserve the right to suspend or terminate your access to our Website and Services if you violate these Terms or engage in conduct that we believe is harmful to our business or other users.

Contact Me

If you have any questions about these Terms and Conditions or need assistance with our services, please contact us at:

Nora Yrjölä Coaching
Ratakatu 25
nora@norayrjola.com